Chicago Heights Auto Repair

Very Unprofessional!!!!! My vehicle was vandalized while in their care they downplayed the damage to their insurance company leaving me with a loss and having to pay out of pocket. Worst customer service ever!!! I only gave one star because I had to in order to submit review otherwise, I would have given none!!!

It was good ppl was nice and found out some things I didn't kno

I had a great experience John was great on customer service he let me know what was going on every step of the way and they gave me a great price and they was done quick and fast will definitely recommend them for your every need for your vehicle

John was excellent in getting my car in and out very quick. Would recommend place. Very professional.

It was a great experience. They kept me updated and informed on everything that went wrong and how they were going to fix it.

I used multi state transmission before they did an excellent job on both of my vehicles. Quality work and they kept me updated with the work being done. Thanks John

John was very friendly to deal with and price for the work was fair

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Took my Ford F150 here for indicator wrench on dash display. John was polite and professional. I received a prompt call and John explained the indicator light and told me for further diagnosis, the trans had to be taken apart. Afterward they worked with my warranty, got it done and it ran fine. However, a few days later the same indicator came on. I called, spoke to John again and again he was very professional and empathetic, he advised me to get it back in which I did. When I brought the truck in, John was in a meeting with a few of his mechanics. He interrupted the meeting to check in my vehicle and as I explained what was happening, his staff was also attentive and listened to what was happening. It made me feel like they actually cared about my frustration since I thought it was the same problem as before. After a very short time I got a call from John who explained the problem was from a different part. (Wireless throttle converter or something like that). He helped to educate me and explained it wasn’t part of the transmission but could impact it. He then arranged for my truck to be transported to a different place for that repair because it wasn’t something done at Multistate. Thank you John and staff! So far, my truck is running great!

I am very pleased , I own a Dodge Ram1500 Hemi and the level of committeemen precision and skill delivered by their team of quality care experts gave to my vechile was above and beyond in way of repairing my Ram. I’m very pleased sincerely JFK.